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"My health care"

About: Broome Health Campus / Emergency Department

(as the patient),

I was visiting Broome from Townsville and needed attention for an infected ear. As it was a Saturday morning, no G. P. services were open and I was unfamiliar with the area where I presented at the emergency dept. of the local hospital. As part of the routine service the triage nurse did a pulse check and the next thing I knew I was on an E. C. G. monitor. The results were sent off to a cardiologist in Perth who diagnosed a case of atrial flutter (attending doctor was Dr Jessica). I was given medication and am now following up with a cardiologist in Townsville. I was taken completely by surprise as I was asymptomatic. All the staff were outstanding and I can not thank them enough.

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Responses

Response from Maureen Crowther, Patient Opinion Cordinator, Nursing, WA Country Health Service 10 years ago
Maureen Crowther
Patient Opinion Cordinator, Nursing,
WA Country Health Service

Currently rolling out patient opinion across the Kimberley

Submitted on 13/06/2016 at 5:56 PM
Published on Care Opinion Australia on 14/06/2016 at 1:02 PM


picture of Maureen Crowther

Dear Rumirumi

Thank you for sharing your story on Patient Opinion.

I am pleased to hear your atrial flutter was diagnosed during your recent visit to Broome ED department when you presented for an infected ear. What a surprise that must have been for you!

We are very fortunate to have a caring and professional workforce at our hospital. I will personally ensure Dr. Jessica is aware of your kind feedback.

I sincerely hope you heart has settled and your ear is now healing. Hopefully it didn't dampen your holiday too much!

Kind regards

Maureen Crowther

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