"Box Hill Hospital Endoscopy Suite"

About: Box Hill Hospital

(as a relative),

My mother was recently admitted to the Endoscopy unit at Box Hill Hospital for a Gastroscopy and Colonoscopy. Needless to say Mum was extremely anxious about the procedure and also became very nauseous and stated vomiting after the prep, on the morning of the procedure. On arrival to the unit it was quickly noted how unwell Mum was feeling. Almost immediately Mum was taken to an area where she could lay down, a medication was given to help her stop vomiting and fluids were commenced to combat her dehydration and nausea. All this was done with care and professionalism.  Mum’s hospital stay was finished within a couple of hours, l was called to collect her and she was brought promptly to me. The care that was given to my Mother was greatly appreciated by her and myself.  Thank you to Tatiana, Lidia, Sharon and Andy and the rest of the team at Box Hill Endoscopy Unit.

Responses

Response from David Plunkett, Chief Executive, Eastern Health 3 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 17/08/2016 at 18:09
Published on Care Opinion on 18/08/2016 at 12:12


picture of David Plunkett

Dear most impressed daughter

Thank you so very much for taking the time to provide your feedback on patient Opinion.

I am very proud of the many staff we have at Eastern Health and I will make sure Tatiana, Lydia, Sharon and Andy receive your positive comments.

Undergoing any sort of procedure such as your mother has is a stressful time and I am so pleased her experience (and yours) was so positive.

I trust your mother has fully recovered after the procedure.

Thanks again most impressed daughter

Kind regards

David

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