These are purely suggestions. The person I was caring for had very good service. My first suggestion is that a proforma be created to help a carer transfer information and knowledge. This is to be used in emergency, to be used when the person is transferred to a ward. It seems that all the information that I handed over on the person I was caring for. Did not get onto the ward. This is to be expected when the person could have had numerous shifts of medical staff through and different carer's in.
Just a quick one, with meal time information, which is very important for most people with special needs and how does this person indicate/show pain? Although I handed this information over. I suspect it didn't get up to ward. As a general rule the person coming with the person with special needs is probably the most senior on duty (Not always the case, but mostly)
My other issue was when the nurse was removing the bung in the person's arm, she was a tad rough (not intentionally.) My suggestion is that if you are removing anything like that with a person with special needs whom cannot tell you it hurts, look into the persons eyes or have someone there who can. The person I was looking after - you could see it in their eyes that they were in pain. Their instinct was to push the nurses hand away and do it themselves. It was not intentional by the nurse to hurt the patient. But they say eyes are the window to the soul. They most definitely will let you know how the person with special needs is feeling/coping. Thanks
About: Box Hill Hospital Box Hill Hospital Box Hill 3128
Posted by A74 (as ),