"Fabulous Volunteer in Emergency Department"

About: Box Hill Hospital / Emergency Department

(as a relative),

Thank you to Patti (volunteer in Emergency Department) who helped to brighten my elderly mother in ED when she was in extreme pain after a fall. She really went the extra mile, a real asset to the hospital care team.


Response from David Plunkett, Chief Executive, Eastern Health 3 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 09/11/2016 at 20:05
Published on Care Opinion on 11/11/2016 at 13:28

picture of David Plunkett

Dear very grateful

Thank you so very much for taking the time to provide your feedback on Patient Opinion, and especially to acknowledge the incredible work Patti does each and every time she comes to the Box Hill Hospital Emergency Department.

Patti, like so many of the wonderful and dedicated volunteers, has a real positive affect on patient's experience right across Eastern Health. I will make sure Patti receives your feedback as I'm sure this will mean so much to her.

I trust you are well on your way to recovery very grateful and many thanks again.

Kind regards


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Updates, changes and questions related to this story

Next Response j
Previous Response k

Keyboard Shortcuts

Shortcut Help ?
Go to Home g + h
Go to Tell Your Story g + t
Go to About Us g + a
Focus Search Box /