Attended for a day procedure today and just wanted to say that the whole experience was efficient, friendly and competent throughout. As a health professional ( the staff were not aware if this ), I am highly conscious of pressures on staff providing care. Diligence of all staff to patient safety evidenced through
- ID and procedure - checking procedures including theatre
-and hand hygiene evident by all staff as well as
- thorough pre-admission and admission checks.
Thank you to the anaesthetist ( not mine) who took the time to stop and kindly offer to get me a newspaper when she saw me sitting waiting. True caring & compassion throughout. Well done day procedure team!
"Great experience in day procedure centre"
About: Cabrini Hospital - Malvern Cabrini Hospital - Malvern Malvern 3144
Posted by Public Health service manager as patient (as ),