"Dismissive of what mattered to me"

I was referred to Currambine Psychology. The reception staff were lovely and went out of their way to arrange appointments that were convenient for me.

Unfortunately the psychologist ended up making me feel worse. They would pick out minor elements of what I was telling them, and keep coming back to them, even though I repeatedly told them they weren't significant in the scheme of my situation. Sure, it's their job to pick out information that may seem obscure, and show me how it might be a bigger factor than I thought, but they couldn't even give me reasons for focusing on particular details, they just did.

I found their approach to be dismissive of what mattered to me, and judgmental. At times I felt like I was being interrogated. The therapy was not tailored for me, in fact it was almost like they had an invisible textbook in front of them, and that any deviations from this would confuse them, and they'd just find a random, irrelevant point in the invisible textbook to continue from. I'm not sure if they lack experience or empathy but overall I found my sessions with them to be of no benefit to me at all. This is very disappointing because I was reluctant to see a psychologist, and eventually I decided to with the hope that it would provide me with some useful insight, but I feel as lost as ever.

I've been in two minds about whether to post this review because I'm sure they're a nice person and I'm not in the business of hurt anyone's feelings, but ultimately, I paid a lot of money for an unsatisfactory service.