"Very helpful and nothing was any trouble at Lilydale Yarra Ranges Health"

About: Yarra Ranges Health

(as the patient),

I recently had a day surgery in Lilydale Yarra Ranges Health hospital. I was extremely nervous about the surgery as I suffer with panic attacks. I must say that from the time I approached the receptionist to the discharge time, everyone I saw at the hospital was very, very helpful and nothing was any trouble. The triage nurse was wonderful lady and put me at easy (which is very difficult when I get anxious).

I would like to say thank you for the excellent care I received from the doctors and the caring nurses. Anyone needing medical procedure done should consider The Lilydale Yarra Ranges Hospital.


Response from David Plunkett, Chief Executive, Eastern Health 2 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 14/08/2017 at 14:28
Published on Care Opinion at 15:01

picture of David Plunkett

Dear marlyayhan

Thank you so much for taking the time to provide your feedback on Patient Opinion. The staff who work at Yarra Ranges Health in Lilydale do an outstanding job and we receive terrific feedback how they consistently show courtesy and kindness.

I will ensure your feedback is provided to the team there and am sure they will appreciate reading your lovely comments.

I trust you have recovered well marlyayhan and wish you the best of health.

Kind regards


  • marlyayhan thinks this response is helpful
    {{helpful-1}} other {{helpful-1 == 1 ? "person thinks" : "people think"}} so too