"Switch not responding"

About: Blacktown Hospital

(as the patient),

I have been advised by my GP to book an appointment with a particular doctor. I have rung the number provided and left half a dozen messages in the past 4-5 days, but no one has bothered to return the call.

So, I call Blacktown Hospital general switch number about. No one answered there too.

I am not sure what is going on and why your staff are not answering the phone and returning the messages left.

Please help.