"HARP"

About: Hospital Admissions Risk Program - Eastern Health

(as other),

I work as a Case Manager with homeless clients and those at risk of homelessness  and through this  work have had several patients involved with  DHHS (Department of Human Health Services) Complex Clients.

Within this  process I have had two clients referred to the HARP (Hospital Admissions Risk Program) which has assisted in one case in the provision of numerous much needed assessments such as Neuro Psych, Geriatrician  and Psychiatric.

HARP assessments have been conducted in a timely fashion and they have been very non-judgmental which has been very helpful to the patients. In turn this has also been helpful to me, because I have had one site to attend and the patients have been really happy with the services provided to them.

Responses

Response from David Plunkett, Chief Executive, Eastern Health 2 years ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 08/02/2018 at 07:01
Published on Care Opinion at 12:19


picture of David Plunkett

Dear Case Manager

Many thanks for providing your feedback on Patient Opinion. It is terrific to read your experience and the difference the Eastern Health HARP services have made both to your clients and also to you.

It will give me great pleasure to pass your comments onto the team so they hear first hand the impact their care and service they have provided. Not to mention that based on your experience, the clear demonstration of Eastern Health values being displayed including Patients First, Respect and Agility.

Thanks again and kind regards

David

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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