"Special thanks to Augusta WA ED"

About: Augusta Hospital Fiona Stanley Hospital Mount Hospital Royal Flying Doctor Service

(as a friend),

Recently my friend attended Augusta Emergency Department because of mild but persistent chest pain--'indigestion'. A diagnosis of ongoing heart attacks was promptly made, with ECG evidence and the immediate use of thrombolysins. Transfer was arranged by RFDS (Royal Flying Doctors) to Fiona Stanley Hospital that afternoon. Then a coronary bypass was carried out at The Mount Hospital. Today, my friend is recovering well and ready for discharge home within a few days. He is extremely grateful to the staff at all the hospitals but especially those at Augusta. The staff there were extremely competent, professional in their management and extremely caring with my mate and his friends. The doctor was Fintan, the Nurse Supervisor was Bernie and the nurses were Jo and Jude. My friend's mild symptoms were a sign of an impending catastrophe and he owes his life to the prompt diagnosis and management of this team.

Responses

Response from Marie Tweedie, A/District Manager, Leeuwin, WACHS SW 2 years ago
Marie Tweedie
A/District Manager, Leeuwin,
WACHS SW
Submitted on 19/03/2018 at 14:11
Published on Care Opinion at 15:33


Dear About my mate

Thank you for taking the time to write to us, your words mean a lot to us. We also think our staff in the Augusta emergency department are fantastic. Your positive comments about “…competent, professional and caring” is in line with our WACHS values of Community, Compassion, Quality, Integrity and Justice.

We are glad to hear that your friend got the care he needed.

We will pass on your kind comments to the team.

Marie Tweedie

A/District Manager Leeuwin

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Response from Janet Zagari, Executive Director Transformation, South Metropolitan Health Service, South Metropolitan Health Service 2 years ago
Janet Zagari
Executive Director Transformation, South Metropolitan Health Service,
South Metropolitan Health Service
Submitted on 20/03/2018 at 13:54
Published on Care Opinion at 14:48


picture of Janet Zagari

Dear About my mate,

Thank you so much for taking time to share your friend's story on Patient Opinion. I am pleased to hear that his operation was a success and that he is recovering well. I am glad to hear that Fiona Stanley Hospital played a positive role in helping your friend receive the care he needed. Our staff really appreciate hearing positive stories of patients who have been in our care.

I wish your friend all the best with his recovery.

Kind regards,

Janet Zagari

Executive Director

Fiona Stanley Fremantle Hospitals Group

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