"Patient at Wonthaggi Hospital"

About: Wonthaggi Hospital

(as the patient),

I had knee operation at Wonthaggi Hospital and cannot believe how wonderful the doctors, nurses, trainee nurses, physios, tea lady, food lady etc. were.  I was in a ward with three other patients and we were a happy and lively group. The nurses and staff treated us with such kindness and joined in with us as we were just trying to cope with our new knees and hips and were in a lot of pain. I was told how bad other hospital's staff could be and as I had not stayed in a hospital for 40 years I did not know what to expect. Well, we loved the staff so much that when it was time to leave we were quite scared about being on our own at home and not having their care and attention. I think that so many hospitals have a poor reputation, that Wonthaggi Hospital should be very proud of their staff as it is an excellent hospital.  

Thanking you sincerely,

A very happy patient.

Responses

Response from Jan Child, CEO, Bass Coast Health 2 years ago
Jan Child
CEO,
Bass Coast Health
Submitted on 23/03/2018 at 12:38
Published on Care Opinion at 12:40


picture of Jan Child

Hi Birdie,

Wow! This is really lovely feedback - thank you - we very much appreciate you taking the time to post your feedback and the staff will be really chuffed to read your kind words. We have a somewhat tired hospital but sometimes our shared ward environments can also provide a pretty supportive environment, particularly when you are all sharing the experience of post-operative pain. I hope your recovery is going to plan. Please don't hesitate to let us know if we can assist you in your rehabilitation going forward. And I will be sure to pass on your appreciation to all the hospital staff.

Kind Regards,

Jan

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