"Triage process for transfer between hospitals"
About: Bunbury Hospital / Emergency Department Bunbury Hospital Emergency Department Bunbury 6230
Posted by TriageMR68 (as ),
When transferring from one hospital to another surely there must be a better way.
My husband presented to our local hospital, but his condition was beyond them, so we had to go to Bunbury Regional Hospital. They gave him some medication before the transfer.
The hospital was notified, but when we got there we still had to be triaged. When I questioned a nurse why we had to be triaged again, they said this is the way it is. We had to wait an hour before being triaged again and the chairs were very hard and uncomfortable, and my husband was in quite a deal of pain.
Nearly 3 hours later, we were still waiting to be seen and by this time my husband was in total agony. I had to ask for more pain relief.
In my opinion, this is totally disgusting. I believe you should not have to go through triage when already triaged at the local hospital .
When I asked what the delay was, I was told there were no beds available.
We asked about going to the nearby private hospital as we have full private health insurance, but were told that that was not an option - no reason was given.
Finally, my husband was diagnosed many hours later and transferred by ambulance to a metropolitan hospital for life-saving surgery. Any further delay would have been disastrous.
I believe this should have been handled a lot better and with less stress on the patient and family.