"Fitzroy Crossing Hospital"
About: Fitzroy Crossing Community Health Service Fitzroy Crossing Community Health Service Fitzroy Crossing 6765 Fitzroy Crossing Hospital Fitzroy Crossing Hospital Fitzroy Crossing 6765 Fitzroy Crossing Hospital / Emergency Department Fitzroy Crossing Hospital Emergency Department Fitzroy Crossing 6765
Posted by lionjp77 (as ),
As there was no sexual health nurse available (position vacant) I booked in with a doctor for an STI screening. During the consult I was given the pathology paperwork and told to go and find a particular nurse to do the bloods. The hospital was chaos and the nurse for bloods had finished her shift, but was still attending to patients. I was left to stand around not sure what was happening. Finally the doctor appeared and said come back another day to get the pathology done. After the second visit and the pathology was done, I was told someone would call me regarding the results. A month passed and no one contacted me. I phoned reception and asked how to get results and the receptionist said that she wasn’t even sure, maybe book in with a doctor in the times they had free. I said that surely they could just call me for the results, but she said she didn’t know how the doctors work and an appointment is the only way.This is extremely frustrating as I already had to come back twice to get the bloods done and then now a third time for the results. I work in health so my level of health literacy and confidence in accessing a service is high but what about the general public? In my opinion, the way the hospital operates is so uncoordinated and inaccessible to the general public, not to mention degrading in the whole triage set-up, but that’s another story.After this experience I feel frustrated and annoyed at the system. With STI rates so high in the Kimberley, why is it not easier to access a test, let alone access your results. What if someone lives out of town and has no transport or phone service.