"My wife's stay in Fiona Stanley Hospital"

About: Fiona Stanley Hospital

(as a relative),

My wife was admitted to Fiona Stanley Hospital due to pain in her left hip and pain travelling down her leg towards her left ankle. Her foot and toes were numb. She was admitted as a private patient (H. C. F. ) Her first night was in a private room, which was lovely but unfortunately she was moved at midnight  to a twin share room, which I believe was not set up for two patients as my wife had no television or reading light. She was told it was because someone who was very sick needed the room, which my wife accepted. But on asking a few questions, found out it was because a family member of this patient had complained so much they did a switch around to keep the peace. Luckily my wife was only in the twin share room for two nights before she was transported to Fremantle Hospital.


Response from Janet Zagari, Executive Director Transformation, South Metropolitan Health Service, South Metropolitan Health Service nearly 2 years ago
Janet Zagari
Executive Director Transformation, South Metropolitan Health Service,
South Metropolitan Health Service
Submitted on 27/07/2018 at 13:45
Published on Care Opinion at 14:13

picture of Janet Zagari

Dear sunkq49

Thank you for sharing your story regarding your wife’s recent stay at Fiona Stanley Hospital.

Without your wife’s details, I am unable to comment specifically about what occurred in her situation nor reasons for it.

I can advise that when there is a high level of demand for beds, it is sometimes necessary to create capacity within the hospital to ensure that patients can be cared for on the most appropriate ward rather than waiting in the Emergency Department.

Decisions regarding who to move in such situations are taken seriously, with only the most clinically stable patients on the ward considered. Moving patients in the middle of the night is only undertaken when absolutely necessary and I am sorry to hear that your wife experienced this.

If you would like us to investigate why your wife was moved and the circumstances surrounding it, please contact our Patient and Family Liaison Service during business hours on 6152 4013 or via email: fshpatientfamilyliaison@health.wa.gov.au.

I wish your wife a speedy recovery.

Kind regards

Janet Zagari, Executive Director, Fiona Stanley Fremantle Hospitals Group

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