"3.5 years and still waiting..."
About: Fiona Stanley Hospital Fiona Stanley Hospital Murdoch 6150
Posted by apusgq34 (as ),
Fiona Stanley Hospital Plastics Clinic has a referral for me that they triaged as a Category 3.
Category 1's are within 30 days, Category 2's are within 90 days and Category 3's are within 365 days. My referral has been sitting there now for roughly 1285 days! Over three and half years later... I'm still waiting on an appointment for my ever growing cyst on my face/cheek.
I even went to see a General Surgeon at a different hospital a year and a half ago and he sent them a semi urgent escalation and still nothing changed.
I contacted Customer Liaison and was told there's no point in putting in a complaint with them or even with the Minister for Health as it won't change a thing. She spoke to someone in the Plastics Clinic and was told they're only making appointments for Category 1's. No time for anyone else so I lost all hope of ever getting an appointment.
I have now resorted to going back to see a General Surgeon at a different hospital again because at this point.. it seems my only options are getting it cut out by a general surgeon and possibly having a not very nice scar on my face or waiting forever for a plastic surgeon to do it at FSH and ending up with a tennis ball size cyst on my face!
So disappointed and disgusted with the (what I feel is a lack of) service from Fiona Stanley. If only I had the money to get it done privately, but unfortunately I don't.