"Disappointment after placing family in facility."

Phone access is $30 per month + 55c per local call - bit expensive.

Staff numbers seem somewhat limited with a number of non-native English speaking nurses. Foxtel is very limited - 8 channels only & set by the facility - standard Foxtel would be extra costs.

Heating/Cooling in rooms is grouped - multiple rooms use a single compressor - thus whatever the first person chooses governs what the other rooms get. (Again - not exactly preferred)