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Lack of services

Posted By marsyw77

"Lack of services"

About: Canterbury Hospital

(as a service user),

I am an elderly lady who would attend Canterbury Hospital 6 monthly for hydrotherapy. I have obtained my referral letter & attended the hospital so that I can commence hydrotherapy classes. I was told I  would be called in about a week, but it's been a month now & I've heard nothing despite all my calls to enquire. 

Please advise ...  I believe this is unsatisfactory.

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Responses

Response from Care Opinion Australia 5 years ago
Care Opinion Australia

Submitted on 4/01/2019 at 2:07 PM
Published on Care Opinion at 2:08 PM

The following response has been published by Patient Opinion Australia on behalf of Canterbury Hospital.

On behalf of Canterbury Hospital, I would like to apologise for the delay in contacting you about your appointment.

The Patient and Family Experience Officer would be happy to assist you in liaising with the hydrotherapy department and can be contacted directly at SLHD-CanterburypatientFeedback@health.nsw.gov.au or by phone on 97870961.

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