"Invoices"

After an emergency visit to the Exmouth Hospital I have repeatedly been asked to pay more and more money, after having agreed to pay an amount for my visit and never been informed that I could be charged more in the future. 

At my arrival to emergencies, before I went to see the doctor, I was informed that my visit would have a cost of $295 and asked several times if I agreed to pay that amount, which I did. When I was still in my underwear in the emergency room, I was given the machine to pay, which I felt was a bit dehumanizing. I was never told that maybe I would have to pay more than this afterwards.

A few days later I received a call, saying I owed money to the hospital and that visit would cost $840, more than twice the amount I had agreed on.

Now, a few months later, I received another invoice that I was never informed about, demanding another $107.85.

Firstly, I find $840 a bit excessive for just a visit to the emergency room. I have been in emergency rooms in other places and paid not even half of that amount. Secondly, I find the lack of information to patients about this issue is really poor. I find that being asked for more and more payments I was never informed about, is not a fair situation.

Besides this, the treatment by the emergency staff, mainly one specific doctor, felt poor and unprofessional. I was given some strong antibiotics with strong side effects I did not even need to have. This doctor, after knowing I did not even need them and having said so, never called me to tell me not to take those antibiotics.

A price should be agreed by the customer first, asking for more money after hand seems to me more than unfair.