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"Carpal Tunnel Surgery at Yarra Ranges Health"

About: Yarra Ranges Health

(as the patient),

I have finally healed enough to write about how well I was treated at Yarra Ranges Health. I promised I'd praise the medical staff, and I'm keeping my promise.

I had carpal tunnel surgery recently. The level of care I got, was top-notch. I didn't have to wait long, and the compassion every member of staff gave me, helped get my nerves under control. Everyone was very thorough with the questions, and I feel that due diligence was taken. They explained everything, so I knew what would happen.

When it came time for my surgery, they made adjustments for my anxiety and chronic back pain. This includes making the operating table comfortable for me. Music was playing in the operating theatre, and this helped calm me. The cannula was put in very gently, and they even asked if needles made me worry. Once they administered the anaesthetic, I was out. 

I woke up just as they were finishing up (they explained this would happen), and I felt nothing, as local anaesthetic had been used. When I came to, I did feel a little nauseous, but an antiemetic had me feeling much better in around 15 minutes, and while recovering, I was eating cheese and biscuits.

I had very little pain the first night, as my hand was numb from the local anaesthetic. But I did have around 6/10 pain the day after. I still get pain in my wrist, if I try to say open a jar. But I have strong medication at home, which helps.

Since the operation, I'd say I'm doing very well. No infection, but there is some bruising as expected. I also have very little, to no tingling in my left hand. I'd definitely say the operation was a success. I definitely recommend this hospital for surgery, and I feel so privileged to have such a great team of medical staff, care for me. 

Thank you so much! 

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Responses

Response from Gayle Smith, Executive Director, Quality, Planning and Innovation, Eastern Health 5 years ago
Gayle Smith
Executive Director, Quality, Planning and Innovation,
Eastern Health
Submitted on 31/12/2018 at 1:37 PM
Published on Care Opinion at 1:48 PM


picture of Gayle Smith

Dear Carpal Patient,

Thank you so much for taking the time to provide your feedback on Patient Opinion and I am delighted to hear that you have had such a positive experience. I am particularly pleased to hear that your personal needs were taken into account throughout your surgery and afterwards, that your pain and nausea were well managed and that you have had a good outcome from your surgery.

These are all things that Eastern Health is committed to doing and I know that the staff at Yarra Ranges Health work hard to deliver this experience for their patients. I will be very pleased to pass your feedback on to them.

I trust you continue to make a good recovery and all the best for 2019.

Regards,

Gayle Smith

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