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"A beautiful hearted RN"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as a relative),

I just want to leave some amazing feedback on RN Edward (from Sydney Eye Hospital - Level 2 West Ward), he is an amazing person and you can tell he really loves his job. The way he interacts with all the patients is unbelievable.

My grandma had eye surgery and is very limited to English - he was so excellent with her and always keeping me informed of her progress & how to look after her when we take her home. He takes his time and makes sure you understand the process etc. I believe I can speak on behalf of most of the patients in that ward who said that he was an angel and yes I can confirm that he definitely is. 

I felt like my grandma was in the best possible care and she also told me how he looked after her so well, and I was able to leave her knowing that she will be well looked after - I cannot thank him enough and we need more nurses like him around. 

To check in I would call the ward desk to ask about the progress of my grandma and he was so attentive, I cannot thank him enough.

Thank you Eddie you are an absolute gem!

From

catzee89

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Responses

Response from Jennie Barry, General Manager, Prince of Wales/Sydney/Sydney Eye Hospital 5 years ago
Jennie Barry
General Manager,
Prince of Wales/Sydney/Sydney Eye Hospital
Submitted on 30/01/2019 at 9:21 AM
Published on Care Opinion at 10:33 AM


Dear catzee89

What wonderful praise for RN Edward, thank you very much for the feedback. Edward personifies our nursing values of diversity, person-centred and compassionate care. To hear your feedback on your grandma’s experience makes me very proud to be the Director of Nursing here at Sydney and Sydney Eye Hospital. We will ensure that Edward receives your words of praise.

All the best for your grandma’s recovery.

Kind regards

Jennie

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