Last week I missed an appointment because my patient transfer transport was not accepted. I have been a patient at the Alfred for a great many years and have used patient transfer transport for the past few years. I have numerous conditions. I live alone, don't leave the house very much due to shortness of breath. My partner is in a nursing home. I was told to go somewhere else. This would mean I would have to find 4 new doctors, as all my doctors are at the Alfred.
In early 2018 I had a lung test and saw a Registrar afterwards. I don't know the Registrar's name. The Registrar was most rude ordering me that I go somewhere else. The Registrar did not even give me the results of the test.
I found out later I had been taken off the list and had to go to all the trouble to get back on it. Now I have missed that appointment. If I can't use patient transfer then I just won't be able to get to treatments. I have 2 appointments coming up that also will have to be cancelled. No one wants to help me, everyone just passes the buck. So stressed and disappointed.
"Told to go somewhere else, and not be accepted to use patient transfer transport."
About: The Alfred The Alfred Melbourne 3004
Posted by julietqt46 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››