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"Unhappy with the lack of support after surgery"

About: Bunbury Hospital

(as the patient),

I was unhappy when I got out of surgery at Bunbury Hospital and my partner wasn't on the ward waiting for me. This was because the nurses told my partner, grandparent and siblings they had to leave the ward. I felt a bit overwhelmed when I didn't have my support waiting when I came on the ward. It was a bit scary and I had no one to talk me out of feeling that way. 

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Responses

Response from Glen Matters, Operations Manager Bunbury Hospital, WACHS South West 4 years ago
Glen Matters
Operations Manager Bunbury Hospital,
WACHS South West
Submitted on 1/07/2019 at 11:17 AM
Published on Care Opinion at 11:27 AM


picture of Glen Matters

Dear jiveqf39,

Thank you for posting your feedback on Patient Opinion. I am sorry you arrived at the ward and your supports weren’t there. I would appreciate it you could call our Customer Liaison Officer on 9722 1521 so we can get your details and further investigate. I do hope you are recovering well and thanks again for taking the time to post on Patient Opinion.

Regards,

Glen Matters

Operations Manager Bunbury Hospital

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