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"Parents on the ward"

About: Perth Children's Hospital

(as a parent/guardian),

My child has been admitted for respiratory distress. We have been here for almost a week now and as grateful as I am to the staff and the facilities we have available to care for us I believe that we as parents staying on the ward need to be supported also. 

My issues have been that we have limited access to food ourselves due to not being able to leave our children on the wards by themselves. I am now going on to day 4 with spaces of 8-12 hours in between meals due to me not having another family member accessible during the day to come and watch my child while I find food and a drink other than coffee/tea and water. 

Every day i have to go in on the TV service to order my child's food for the day, can this services not be extended to parents on the ward also? The breakfast bags are a fantastic idea but most people don't eat just once a day but for most of us on the ward this is all we get as we don't have the choice to go and get our food or have someone bring food along until early morning or late in the day.

Please be mindful of those parents/carer givers staying on the wards that need to be at the top of our game too so everyone can get the best care possible. 

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Responses

Response from Victor Cheng, Executive Director, Operations, Child and Adolescent Health Service 4 years ago
Victor Cheng
Executive Director, Operations,
Child and Adolescent Health Service
Submitted on 12/07/2019 at 3:38 PM
Published on Care Opinion at 4:00 PM


picture of Victor Cheng

Dear Poss13,

Thank you for your feedback. We are currently looking at access to food and facilities (including making our breakfast bags more varied and providing cooked food on request throughout the day for patients) and we will let you know if we make any changes as per your suggestions.

While I understand you would not want to leave your child for any great length of time, please be assured that ward nursing staff are well experienced in looking after children in their care. I encourage you to make the staff aware you are stepping away from your child’s side to get food and they will keep an extra eye out while you’re away.

Please be aware you may also be eligible to receive vouchers towards the purchase of food. To find out more, I encourage you to speak to your child’s treating team.

Thank you again for your feedback. Please accept my best wishes for your child.

Kind regards,

Dr Victor Cheng

A/Chief Executive

Child and Adolescent Health Service

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