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ED visit

Posted By nervous ED visitor

"ED visit"

About: Sydney / Sydney Eye Hospital

(as the patient),

I was referred by my GP to attend Sydney Eye Hospital Emergency Department as I was experiencing 'floaters' in my vision. I was extremely nervous to say the least! I am 30 years old recently diagnosed with Hodgkins Lymphoma so have been experiencing a lot of hospital visits recently. I just wanted to say thank you to the lovely nursing and medical staff that looked after me with such compassion. The care I recieved could not be faulted- everyone was kind, empathetic and had a smile on their face! I was reassured by this and felt very well looked after. In the end all was well and I was sent home.

Thanks again Sydney/Sydney Eye Hospital Emergency Department!

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Responses

Response from Barbara Daly, Nursing and Operations Co-Director, ESM Program, Prince of Wales Hospital 4 years ago
Barbara Daly
Nursing and Operations Co-Director, ESM Program,
Prince of Wales Hospital

Submitted on 29/08/2019 at 12:57 PM
Published on Care Opinion at 1:47 PM

Dear nervous ED visitor,

It is wonderful to hear your experience within our Emergency Department was a positive one as a result of the staff you encountered being kind and empathetic. We are very fortunate to have a skilled and dedicated team who strive to ensure that our patients receive exceptional care.

All the best

Kind regards

Barbara

Acting Director of Nursing and Support Services

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