I've had several visits to the Radiology Department at Derby Hospital over the past several months and received amazing service from Layne on Reception. On one occasion, I was referred to receive a treatment that couldn't be done in Derby.
In past experiences with hospitals, I've just been advised where I should call and not been provided a number. However, in this instance Layne went above and beyond and personally called Broome and managed to have me squeezed onto a clinic list which another employee had told me was fully booked and I would have to wait.
Within an hour, she sent through all of my paperwork to Broome and called me with an appointment day for two days' time. I felt very grateful and always enjoy my encounters with Layne when I visit the hospital.
"Great patient service at Derby Hospital"
About: Derby Hospital Derby Hospital Derby 6728
Posted by cratergm76 (as ),
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