This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Pleasant experience

Posted By atlasqt95

"Pleasant experience"

About: Busselton Health Campus / Day Surgery

(as the patient),

I've just had cataract surgery there (both eyes, 4 weeks apart). Though I was dreading having it done, the experience was efficient, painless and made as pleasant as possible under the circumstances! Nurses Jacky and Sheryl, in particular, were cheerful, kind and caring. Dr Russell who performed the surgery was approachable and informative and, judging by the results, did a great job.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Heather Thomson, Clinical Nurse Manager, Busselton Hospital, WACHS - South West 4 years ago
Heather Thomson
Clinical Nurse Manager, Busselton Hospital,
WACHS - South West

Submitted on 5/12/2019 at 2:30 PM
Published on Care Opinion at 2:31 PM

Dear atlasqt95,

I am glad to hear, that although you were dreading the experience, your time with us was reasonably pleasant.

It is good to hear that you are happy with the outcome of your cataract surgery as we do pride ourselves as being a specialist site for this surgery in the South West.

Our team are committed and work together to ensure that they provide the best experience possible for the patients.

I have let Jacky, Sheryl and the team know of your praise.

Thank you for your lovely words

Regards, Heather

Heather Thomson
Clinical Nurse Manager
Surgical Services
Busselton Health Campus

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k