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Paying for appointment

Posted By cricketmx59

"Paying for appointment"

About: Albany Health Campus / Cancer Services

(as the patient),

Have had on numerous occasions had surgery at the hospital under a public patient scheme. Post breast cancer survivor twice. Was unaware that I would have to pay nearly hundreds of dollars to see the Anaesthetist Pre-op. At no stage was this information passed on to myself. I was shocked as I approached the reception thinking that I only needed to show them my medicare card.

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Responses

Response from Trisha Power, MPS Operations Manager, Operations, WACHS Great Southern 4 years ago
Trisha Power
MPS Operations Manager, Operations,
WACHS Great Southern

Operations Manager

Submitted on 23/12/2019 at 11:28 AM
Published on Care Opinion at 11:39 AM

picture of Trisha Power

Dear cricketmx59,

Thank you for contacting Patient Opinion and I am very sorry to learn of your experience. As a result of your, and similar, feedback we are currently reviewing our processes, information and communication around this matter. I would very much welcome the opportunity to speak with you about your experience and investigate your particular circumstances. You can contact me 9892 2620 or email Trisha.Power@health.wa.gov.au

Yours sincerely

Trisha Power

Operations Manager, Albany Health Campus

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