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Care Opinion

Right knee replacement

Posted By taurustx43

"Right knee replacement"

About: Armadale Hospital / Orthopaedic/Trauma Outpatient Clinic

(as the patient),

I had a very positive experience, the operation has been a great success but nurses didn't come when you ring the bell.

Looking forward to physiotherapy which was greatly helpful last time and had very supportive physio visits at home. Excellent service thank you.

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Responses

Response from Mary Ferrier, A/Executive Director, Armadale Kalamunda Group 4 years ago
Mary Ferrier
A/Executive Director,
Armadale Kalamunda Group

Submitted on 23/12/2019 at 8:21 PM
Published on Care Opinion on 24/12/2019 at 9:49 AM

picture of Mary Ferrier

Dear taurustx43,

It is great news that your knee operation has been a success, we are very proud of the high level of expertise our orthopaedic surgeons provide to our patients. Thank you for your kind comments on the physiotherapy support you have received in the past, I will ensure that the team are informed of your kind comments.

Please accept my apologies in relation to the nurses not responding to your call bell. I have brought this to the attention of the ward nurse unit manager to follow up with the expectation that all call bells be answered in a timely manner.

All the very best on your recovery and have a safe and lovely holiday season.

Mary Ferrier

A/Executive Director

Armadale Kalamunda Group

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