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Excellent care

Posted By suncc88

"Excellent care"

About: Cowes Phillip Island Health Hub / Urgent Care Centre

(as a service user),

I presented on a weekend at night having trouble breathing. The care was timely, professional and the staff were fantastic. 

Everything was explained in the most comprehensive and cheerful way, I felt totally cared for.

I'm an RN of over 20 years so as you know there can be difficult patients.

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Responses

Response from Jan Child, CEO, Bass Coast Health 4 years ago
Jan Child
CEO,
Bass Coast Health

Submitted on 10/01/2020 at 8:39 PM
Published on Care Opinion on 13/01/2020 at 9:53 AM

picture of Jan Child

Dear suncc88,

Thanks so much for providing your lovely feedback about the service at our Urgent Care Centre. The staff will very much appreciate your kind words, especially given that it comes from someone who knows how it should be done.....Thank you!

I hope your breathing issues have resolved and I hope you stay well to avoid us in the future:)

Kind Regards, Jan

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