This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Gold standard care at Royal Perth Hospital Emergency Departm...

Posted By pictorpb95

"Gold standard care at Royal Perth Hospital Emergency Department"

About: Royal Perth Hospital / Emergency Department

(as the patient),


I could not fault the care I received at the Emergency Department at Royal Perth Hospital. Everyone was kind, caring and incredibly thorough - nurses, doctors, radiographers and porters. Communication was excellent - I was kept informed every step of the way and involved in every decision. My partner was also included in every discussion about my condition. Although it was a frightening experience I left feeling cared for and immensely reassured. Thank you to everyone.

Being listened to

Being listened to

Explanations

Explanations


More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 4 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service

Submitted on 31/01/2020 at 1:55 PM
Published on Care Opinion at 1:57 PM

picture of Lesley Bennett

Dear pictorpb95,

I appreciate the time you have taken to share your experience with the RPH Emergency Department.

I am delighted to hear that the communication with you and your partner was excellent and the staff helped you to feel reassured through a frightening experience.

We are very fortunate to have such skilled and caring staff in our Emergency Department.

I have passed your thanks on to the multidisciplinary team including, doctors, nurses, radiology and orderlies.

I hope you have since recovered well.

Sincerely,

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k