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"Kidney stones after cancer"

About: Royal Perth Hospital / Emergency Department Royal Perth Hospital / Renal (Nephrology) & Urology & Endocrine Medicine & Ward 6A/6B/6C

(as a carer),

My spouse has undergone the removal of a sarcoma in their hip which went really well. A few months later they were then struck with unimaginable pain in their kidneys where they were taken to Royal Perth Hospital (RPH).

My spouse was medicated and received a stent in their urethra. This happened several months ago. Instead of removing the 10 x 8 mm stone then put a stent in which is still in to this day.

My spouse is in constant pain and can’t just have pain relief for the rest of their life! They were told that they would remove the stent and stone at the end of within six weeks. Still nothing!

My spouse's Dr contacted RPH to have this dealt with immediately only for us to have to wait in emergency for over 8 hours to be told to do pain management and that the laser machine is broken! In my opinion, this is beyond a joke. Do they not realise that my spouse wants to get back to normal after having a year off to heal from major surgery? Surely there is more than one laser machine in Perth.  

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Responses

Response from Lesley Bennett, Chief Executive, East Metropolitan Health Service 4 years ago
Lesley Bennett
Chief Executive,
East Metropolitan Health Service
Submitted on 6/02/2020 at 1:04 PM
Published on Care Opinion at 1:08 PM


picture of Lesley Bennett

Dear festivityhp53,

I am so sorry to hear of your spouse’s recent health issues. I would like to reassure you that the hospital equipment is functioning properly and I am sorry you were advised the laser machine was not working. There was a brief period of a few days in December when the urology laser machine was out of service but this has not significantly impacted on patient wait times or access to procedures.

Unfortunately, we have had a reduction of urology doctors recently which has had an impact on wait times for some patients. However, this has been addressed and our new Urology Consultant starts work this month. Patients are being contacted now with surgery dates. Your spouse will be contacted shortly if this has not occurred already.

I sincerely regret your spouse has needed to wait longer than we expect.

I wish you spouse well with their procedure and recovery.

Dr Lesley Bennett

Executive Director

Royal Perth Bentley Group

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