"Mum's stay and ultimate passing"

About: St George Hospital

(as a relative),

I want to say how wonderful the team at St George Hospital have been to my mum, dad and all the family. 

To Dr Clair, you are one amazing lady. To Dr Sia, you are also so special. To Dr Tajo,  I cannot express how much you mean to dad and I. Your caring and love for us was truly amazing. To Jen, the Irish support nurse on Ward 3 South, thank you. You made mum feel special and loved. To the ICU staff - Natalie, Wax, Ewan,  Di - and I am sure there are more. To Julie and Sally, I cannot thank you enough for what you did for mum... Sally the photo I have of you sitting with mum said a thousand words. Your heart is just so kind, both are truly amazing. To the team that allowed Albert the bird to arrive. Thank you Thank You. Words cannot express how much that did mean to us all. To Linda the palliative care nurse that spoke to mum, you are a true blessing.  

To the entire team that helped mum in her last 2 weeks - Thank you .

Responses

Response from Rebecca Tyson, Acting General Manager, St George Hospital 3 weeks ago
Rebecca Tyson
Acting General Manager,
St George Hospital
Submitted on 09/03/2020 at 15:33
Published on Care Opinion at 15:36


picture of Rebecca Tyson

Dear falcondn86,

Firstly, I am very sorry to hear of the passing of your much loved mother. Please accept my sincere condolences to you and your family for your loss.

Thank you so much for taking the time to write and let me know of our kind, caring staff and of the compassion and love shown to your mother during this time. Whilst we strive to provide an exceptional service, I was truly touched on reading your words of the impact our staff had on you.

I will make sure that your feedback is passed on to all the staff you have mentioned and I know that they will be thrilled to read your words. I greatly appreciate and thank you for taking the time to share your experience with us.

Kind regards

Rebecca Tyson

Acting General Manager

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