"Presented to ED in pain and turned away"

I was in pain with my shoulder and arm for a few days! I managed to get a Physio appt towards the end of the week and was told I had shown signs of frozen shoulder.

Over the next few days, I felt it didn’t improve, impacting my sleep etc. I was unable to dress myself, put my hair up, wash myself and was in quite a bit of pain. I presented to our local ED department hoping I would get a CT scan or ultrasound or X-ray to help diagnose the issue further so I believe my Physio and doctor knew what we were dealing with!

After my one hour wait, I was called in, asked to take a seat, asked what my problem was, and was told X-rays are dangerous, I said why's that, I’ve had plenty in the past? X-rays cause cancer! When I asked what they thought has caused my issue they quite simply said go to the gym, lose some weight! No need to see a specialist and why would you want surgery! I said I didn’t say I wanted surgery!

I then presented my MRI report and they just read it and said it had nothing to do with why I was there and it was coincidental. When asked what I could get for the pain it was nothing, just keep using what you have! All done in 10 minutes! Off you go! No temp check, no blood pressure check, I felt no compassion whatsoever! I felt I was looked upon as a time-waster! Meanwhile, all my symptoms showed I had a rotator cuff tear!