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"Considerate, respectful and helpful staff"

About: Sydney / Sydney Eye Hospital / 2 East (Medical Unit)

(as the patient),

I presented at Sydney Hospital with a severe headache and vomiting mid-2019. The staff I saw were amazing. They were extremely thorough and tested for everything, but most importantly, every staff member I engaged with was considerate, respectful, and helpful.  The medical staff explained clearly what was happening, and what I needed to do in the future. I wish I'd got the doctor's name, because she was fabulous. I know it's almost a year ago now, but I still remember how great they were and what a difference it made when I was scared and in pain.   Thanks.    

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Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 3 years ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 7/05/2020 at 12:42 PM
Published on Care Opinion at 12:53 PM


Dear scoreboardsc93,

How wonderful, after almost a year, our staff are still making an impact on you in such a positive way. The kind words that you provided via Care Opinion to our staff is heartfelt and really appreciated. I will ensure that the staff are made aware of your feedback.

Thank you for taking the time to share your experience with us. I hope you are staying well.

Kind Regards

Dr Pauline Rumma

Director of Clinical Services

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