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Thanks for caring

Posted By Bananabomb

"Thanks for caring"

About: Kalgoorlie Health Campus

(as the patient),

To the wonderful pre-admission nurse who called me for my pre-admission via phone this week (Danielle maybe, sorry I missed your name). 

Thank you for caring, for being understanding, and for just being so darn amazing! 

Your kindness, understanding and kind words made my heart smile and you made me feel at ease about my upcoming operation. You were prepared and organised. But you didn’t treat me like a number, you treated me like your friend but stayed professional at the same time! 

Thank you!

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Responses

Response from David Bowdidge, Operations Manager, WACHS - Goldfields 3 years ago
David Bowdidge
Operations Manager,
WACHS - Goldfields

Submitted on 9/06/2020 at 3:41 PM
Published on Care Opinion on 10/06/2020 at 8:30 AM

picture of David Bowdidge

Dear Bananabomb,

Thank you for your kind words. I have passed your feedback onto Danica, the pre-admission nurse you spoke with. It is very high commendation indeed that you felt at ease. I hope your surgery goes well and trust your experience on that day will be equally pleasant and personal. Thank you again for taking the time to let the Hospital know that it has done a good job.

Kind regards,

David Bowdidge

Operations Manager Kalgoorlie

WACHS Goldfields

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