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"Knee Replacement Surgery"

About: Busselton Health Campus Busselton Health Campus / Day Surgery

(as a staff member),

I recently had a knee replacement at the Busselton Health Campus. Dr Tim and his registrar Dave were the surgical team. I felt the Nursing staff in theatre were caring and professional. The anaesthetics team were great and explained everything they were doing. 

I would like to say a big thank you to the very professional and caring staff from admissions to discharge including all the staff in day surgery on the ward, allied health team, administration and support services.

In my opinion, these special teams of people that work in these areas deliver a fantastic service. I appreciated the care I received. 

I felt the food was tasty and wholesome and room on the ward was very pleasant and clean.

My after surgery care on the ward by the clinical team was very good. Thank you for all your special care. I was very happy with my whole experience.

Please pass on my thanks to all the that assisted with my recent stay.

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Responses

Response from Gemma Moyes, Clinical Nurse Manager, Surgical Services, WACHS South West 3 years ago
Gemma Moyes
Clinical Nurse Manager, Surgical Services,
WACHS South West
Submitted on 10/06/2020 at 3:59 PM
Published on Care Opinion on 11/06/2020 at 8:38 AM


Dear happy person,

It sounds like your journey from start to finish was a positive experience. Thank you for giving us this wonderful feedback.

Busselton Health Campus strives to provide excellent patient service so your acknowledgment is its own reward.

I have passed on your very kind words to our dedicated team, and wish you a very speedy recovery.

Kind regards,

Gemma Moyes

A/Clinical Nurse Manager, Surgical Services

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