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Care Opinion

Kerang District Health

Posted By earthmw93

"Kerang District Health"

About: Kerang Hospital

(as the patient),

Recently, I contacted Kerang Hospital for an ECG. 

Anxious about my irregular heart rhythms, Sally took my call and met me at Hospital - she was calm, reassuring and caring throughout, in my opinion. Loved her! I can't recommend her more highly for her professional but genuine caring attention to me. 

I went home calmer and had a follow-up appt the following Monday. I slept better that night. 

I believe my heart problem is related to Plaquenil and I feel, if not for COVID-19, it wouldn't have been highlighted in the news and I believe it may have been fatal - I have since stopped taking it, though I believe it takes 3 months to wear off and just as I think it takes 3 mths transitions to work. The irregular (PVC's) are still going on 2 mths now.

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Responses

Response from Robert Jarman, CEO, Kerang District Health 3 years ago
Robert Jarman
CEO,
Kerang District Health

Submitted on 10/06/2020 at 4:55 PM
Published on Care Opinion on 11/06/2020 at 8:38 AM

picture of Robert Jarman

Dear earthmw93,

It is great to hear your story and that, Sally, one of our valuable staff was able to settle your nerves and help you relax. What I do note is that you have a very good understanding of your condition which is pleasing.

Many thanks for your valuable feedback.

Robert Jarman

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Response from Kellie Byron-Gray, Chief Executive Officer, Kerang District Health 3 years ago
Kellie Byron-Gray
Chief Executive Officer,
Kerang District Health

Submitted on 11/06/2020 at 3:56 PM
Published on Care Opinion on 12/06/2020 at 8:38 AM

picture of Kellie Byron-Gray

Dear earthmw93,

Thank you for providing such wonderful feedback about your recent experience at KDH.

I will be sure to pass on your gratitude to Sally. We have two nurses who happen to be Sally's, so we will be sure to speak with both of them.

There are many learnings from COVID-19 so it is interesting to hear your story. Stay well and just know that we are here if you need us again!

Kind regards,

Kellie Byron-Gray

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