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"Well cared for by both hospitals"

About: Busselton Health Campus Margaret River Hospital

(as the patient),

I had an ankle fracture which I received surgery for and have been no weight-bearing. I was transferred from Busselton Hospital to Margaret River Hospital.

Since transferring from Busselton Hospital where I received great care, I was received by Margaret River District Hospital in a professional and friendly manner. I felt like I was at home already. I enjoyed the time spent outside and the time spent on collecting my admission information by the nurse which I felt was completed in a relaxing and welcoming manner. Since my arrival, the staff has been thoughtful in with the equipment required for me and ensuring it comes through. The care I have received from allied health has been thorough and professional. I felt my dietary needs have been addressed. My self-care needs have been addressed in a caring and thoughtful manner, making me feel relaxed and welcome. The doctors have checked my history and suggested new medications and diabetic care. To sum it up, I feel secure and receiving the best care possible. I feel relaxed and cared for.

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Responses

Response from Marie Tweedie, Director of Nursing - Health Service Manager, Leeuwin, WACHS SW 3 years ago
Marie Tweedie
Director of Nursing - Health Service Manager, Leeuwin,
WACHS SW
Submitted on 12/06/2020 at 3:44 PM
Published on Care Opinion at 3:58 PM


Dear Shark,

Thank you for sharing your story on Care Opinion regarding your care at Busselton Health Campus and Margaret River Hospital, we believe that the patient experience is at the heart of our healthcare.

We strive to ensure all our patients receive the best possible care and to hear it in action is really fantastic.

All our teams including the Doctors, kitchen staff, Allied Health and Nurses who have worked together to ensure you feel at home here, is a wonderful example of great teamwork and it reminds me that alone we can do so little but together we can do so much!

I will pass on your compliments to the team and we wish you a speedy recovery.

Yours sincerely

Marie Tweedie

Acting District Manager

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