"MGP4 Midwife Group King Edward Memorial Hospital"

About: King Edward Memorial Hospital / Community Midwifery Program

(as a service user),

This note is to thank the MGP4 midwife group at King Eddy Hospital for providing high-quality care and support during and after my pregnancy. I could honestly not have wished for anything better. 

From the first appointment, when I was 20 weeks pregnant and all the way up to giving birth and the days immediately after, the midwives that I had contact with (3 of them: Liz, Sarah, Paula) have taken time to listen, answer my questions and, alleviate any nervousness about the birth by providing relevant facts and information to enable me to make the right decisions for my birth of our baby.

Having the same small group of midwives see me at every appointment made a big difference in relation to the continuity of support. I never once had to repeat myself as they were all fully informed about my situation. 

The care provided by the group in the days after I gave birth was really appreciated. During that time you often feel more vulnerable and have a lot of questions in relation to the newborn and your own recovery, even if it’s not your first child.  They visited me every day for the first 5 days until the community nurse took over.

I had challenges with breastfeeding and the same day I raised concerns they provided a pump for free to support me and came out to show me tips on the best way to feed. 

Thank you to MGP4 for your excellent support and care. I have recommended you to two friends who are currently pregnant. 

Responses

Response from Jodi Graham, Executive Director, Women and Newborn Health Service last week
Jodi Graham
Executive Director,
Women and Newborn Health Service
Submitted on 23/06/2020 at 16:39
Published on Care Opinion on 24/06/2020 at 08:50


picture of Jodi Graham

Dear Pregnant mum,

I would like to extend my congratulations to you and your family on the birth of your child. Thank you for taking the time to share your experience with the Women and Newborn Health Service (WNHS). I am pleased to hear that your experience with our team was a positive one.

It is great to hear that you had such a wonderful pregnancy and birthing experience with the MGP4 program, so much so that you have recommended the model of care to your friends who are currently pregnant. WNHS would certainly like to expand the MGP service for our families in the future as our numbers grow so that more women in the community can access care from the same small group of midwives for the duration of their pregnancy, labour and birth and in the postnatal period.

I am glad that you were pleased with the care that you received throughout your pregnancy journey and I will ensure that your feedback is provided to Liz, Sarah and Paula.

Thank you once again for your feedback. Congratulations on the arrival of your new baby - I wish you and your family all the best for the future.

Kind regards,

Jodi Graham

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