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Kind, caring and professional

Posted By orangewz47

"Kind, caring and professional"

About: Fiona Stanley Hospital

(as a service user),

Attended the clinic for a swab. The nursing staff who manned that clinic were all exceptional. They were kind, caring and professional.

Another person who was also getting a swab starting yelling at the nurses for not getting them a medical note. They calmed this person down and were professional in the face of verbal aggression.

Another nurse patiently explained to an elderly patient they couldn’t get the bus home. 

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Responses

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 3 years ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service

Submitted on 25/06/2020 at 4:40 PM
Published on Care Opinion on 26/06/2020 at 9:01 AM

picture of Neil Doverty

Dear orangewz47,

Thank you for taking the time to share your experience at the Fiona Stanley Hospital COVID-19 Clinic, I am pleased to hear it was such a positive one. These are the qualities our staff strive to show all of our patients and I will pass on your compliments and praise to them all.

Kind regards,

Neil Doverty

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