"Incredible Collie"

About: Collie Hospital Collie Hospital / Emergency Department

(as a service user),

I believe nowhere in Australia would my spouse have received better care than at Collie District Hospital (CDH) and the GPs & their Staff at Collie River. Having worked throughout Australia for over 20 years, in several Tertiary and Rural hospitals, this experience has reassured me immensely - because just as my amazing spouse knew, I also know with 100% certainty - that nowhere else could have done more or provided a higher quality of care than CDH did.

Several months ago my spouse's numb tingly foot revealed itself to be Brain Mets, from a lung cancer primary. While another hospital diagnosed this, I believe it was CDH and the incredible Dr Shanker who cared for us every day forward. I felt Dr Shanker enabled urgent Neurosurgery - where the other hospital couldn't. Thank you also to the amazing Dr Mark from SJOG Subiaco.

There are simply not enough words to thank CDH and every single staff member up there - from excellent nursing in A&E, the brilliant NP that is Peter, wonderful General Ward staff, Support Services, Allied Health, Pathology, Palliative Care, to Management - NUM Paige and DON Lucy - for their undivided care and attention, professionalism and humanity, throughout this torturous 7-month journey.

My spouse was sincerely grateful to you all, and I will be forever in your debt.

My parents from interstate were with us in Collie both post-op late last year and for the last several weeks, are still in complete awe of Collie and its Health Service, as well as the greater little Community that we are.

This has been life-changing, and I believe you all helped make it bearable.

Sincerely, thank you from the bottom of my heart, look after each other.

Responses

Response from Lucy Murphy, A/District Manager, Wellington, WACHS - South West last week
Lucy Murphy
A/District Manager, Wellington,
WACHS - South West
Submitted on 26/06/2020 at 12:12
Published on Care Opinion at 12:15


Dear White Walls,

I would like to convey from the bottom of my heart my sincere thanks and appreciation that you have taken the time to write such a profound and caring story on Care Opinion. It is easy to see that the professional care provided to your spouse has had a long-lasting impact on you. The reality is that the individual care and undivided attention that local community hospital staff provide, supported by the local GP is second to none and these memories will support you and your families during the coming months and years.

I will share your feedback with the local team. They are a wonderful group of health professionals and they will truly appreciate your feedback.

I sincerely wish you and your families all the best for the future. Having memories like these hopefully will make your bereavement process easier to work through. Collie Health Service is a wonderful community service.

Kind regards

Lucy Murphy

A/District Manager Collie Hospital

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