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"Toddler's cut finger"

About: Wonthaggi Hospital / Emergency Department

(as a parent/guardian),

My toddler, we shall call him Dangerous Dave, (not their real name) managed to stick their fingers down the bathroom plug hole and slice open their finger when they tried to remove it.

A couple of days later the carefully applied bandaid (mum's a nurse) was pulled off in a wrestling tussle with Dangerous Dave and his dad. This caused a larger wound that wouldn't stop bleeding and after a chat with the nurse on call, we went up to Wonthaggi ED for a check-up/rebandage.

We met the lovely Dr Charlene who managed to keep the now grumpy toddler in a good mood and explained what she was doing to their finger at every step. It was really sweet and showed great skill in dealing with the little ones. I just wanted to pass on my thanks to Dr Charlene and the ED at Wonthaggi. It was a busy evening but my toddler was treated with kindness and respect, which goes a long way, even for the little ones. We were not made to feel like we were wasting anyone's time.

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Responses

Response from Jan Child, CEO, Bass Coast Health 3 years ago
Jan Child
CEO,
Bass Coast Health
Submitted on 26/06/2020 at 12:52 PM
Published on Care Opinion at 1:13 PM


picture of Jan Child

Dear EcoWarrior1234,

Best story ever!

Thank you for taking the time to share it with us. Charlene is one of our senior docs but in her day job, she is also a mum so she knows all too well the best way to support children and families who have nasty injuries.

I know she and the team she was working with will be chuffed to get this feedback. I hope Dangerous Dave is healing well.

Kind Regards,

Jan

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