"Birthing in Kalgoorlie"

About: Kalgoorlie Health Campus

(as the patient),

Thanks to the maternity staff for helping me have the best birthing experience and a great hospital stay. I felt very well looked after throughout my whole stay.

My only feedback to a small number of staff is to treat other staff members with a bit more respect, as someone who has worked a health background I understand that times can be challenging and stressful but it was sad to see that some adults still don't know how to treat others nicely, which in my opinion, also looked very unprofessional.  

Responses

Response from David Bowdidge, Operations Manager, WACHS - Goldfields 6 days ago
David Bowdidge
Operations Manager,
WACHS - Goldfields
Submitted on 01/07/2020 at 17:36
Published on Care Opinion on 02/07/2020 at 09:50


picture of David Bowdidge

Dear nuthatchwj64,

Thank you for your feedback. I am really pleased that your birthing experience was overall a very positive one, a birth is such an important experience to get right. Without losing sight of your positive comments, I also take on board your observations of staff interactions and have referred this to the Maternity Unit who will review it at their next ward meeting. We openly embrace any feedback that gives us the opportunity to improve.

Thank you again for taking the time to let us know how we have done and I hope the coming months and years with your child are everything you hope for.

David Bowdidge

Operations Manager Kalgoorlie

WACHS Goldfields

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