"Physical distancing measures"

About: Sydney / Sydney Eye Hospital / Day Procedure Unit (DPU - 1 West)

(as a relative),

I attended the Sydney/Sydney Eye Hospital with a relative the other day, to assist them on the day of their cataract surgery.

The waiting area in the Day Procedure Unit was overcrowded in my opinion, with inadequate physical distancing between people who were waiting to be operated on (as well as other supporters/carers).

Considering that those who attend the clinic are, I believe, mostly elderly patients, and therefore a more vulnerable group for COVID-19, I feel the Unit needs to implement the appropriate physical distancing measures.

I also did not see any cleaning/disinfecting of high touch surfaces or chairs in the waiting area (as was the practice at another hospital I went to recently). While the overall care of my relative was excellent, I believe the Unit needs to make these physical distancing changes as soon as possible.


Responses

Response from Alan Porritt, Director of Nursing and Support Services, Nursing, Sydney Hospital & Sydney Eye Hospital 2 weeks ago
We are preparing to make a change
Alan Porritt
Director of Nursing and Support Services, Nursing,
Sydney Hospital & Sydney Eye Hospital
Submitted on 24/07/2020 at 16:45
Published on Care Opinion on 27/07/2020 at 08:41


picture of Alan Porritt

Dear Visitor64

Thank you for acknowledging the excellent care your relative received in the Day Procedure Unit. I also welcome your feedback on physical distancing and cleaning of the environment. We aim to provide a safe environment for our patients and carers, for other service users and for our staff. It's a particularly tricky time for everyone and we are conscious that there will be areas that we can improve in to assist in everyone’s safety. I have given feedback to the Day Procedure Unit Manager, who will put in place some increased controls.

I hope your relative is staying safe and recovering well.

Kind regards,

Alan

Director of Nursing and Support Services

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