"Great experience"

About: King Edward Memorial Hospital / Breastfeeding Centre of WA

(as a service user),

I had my second child at KEMH earlier this year, after having many unresolved pain issues with my first child while breastfeeding I was nervous about how I could feed my second child. I quickly gave up the first time even after seeing a private hospital lactation consultant (LCs).

I had my appointment at the breastfeeding centre a couple of weeks after my second birth as again the pain was unbearable. Debra was amazing and knew straight away that I had a bacterial infection. I went back to my GP and got the required antibiotics and within ten days I was pain-free. A few months on and we have been exclusively breastfeeding and plan to continue for as long as I can. I believe that the service that this centre provides is invaluable and I'm so grateful to Deb and the team.

I did see the LCs in a group consult in hospital (KEMH) but I feel it would have been fantastic to see the LCs one-on-one to get diagnosed sooner. 


Response from Jodi Graham, Executive Director, Women and Newborn Health Service 2 weeks ago
Jodi Graham
Executive Director,
Women and Newborn Health Service
Submitted on 29/07/2020 at 18:33
Published on Care Opinion on 30/07/2020 at 09:34

picture of Jodi Graham

Dear tauruszb38,

I would like to extend my congratulations to you and your family on the birth of your child. Thank you for taking the time to share your experience with the Women and Newborn Health Service (WNHS). I am pleased to hear that your experience with our service was a positive one.

I am happy to read that Debra and the WNHS Breastfeeding centre were a great support as you started your breastfeeding journey with your baby after the challenges you experienced with your first child. I will ensure that your feedback is provided to the staff at the Breastfeeding Centre. KEMH is a Baby-Friendly Health Initiative Accredited Hospital where a mother's informed choice of feeding is encouraged, respected and supported. KEMH currently has two Lactation Consultants (LC) on-site, and our Midwives on the wards can assist mothers with common lactation issues as part of our breastfeeding support services. Our Midwives are being encouraged to complete the course to become LCs; we hope that this will assist us in expanding our breastfeeding services and increase the availability of LCs for our patients in the future.

Thank you once again for your feedback. Congratulations on the arrival of your new baby - I wish you and your family all the best for the future.

Kind regards,

Jodi Graham

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