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"High professionalism at Sydney Eye Hospital"

About: Sydney / Sydney Eye Hospital / 1 East (Ophthalmology)

(as a service user),

I want to thank all of the admin staff, nurses and doctors that attended to me at the Sydney Eye Hospital for being thorough and professional.

While my case turned out to be a strange one, I was kept informed every step of the way. I was quite impressed with the speed and efficiency they went through things - in particular, there was a nurse called Irene who not only made me feel comfortable by making jokes about our height difference but very efficiently dealt with the required administration so that everything was lined up perfectly by the time I saw the doctors.

Nice work!

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Responses

Response from Alan Porritt, Director of Nursing and Support Services, Nursing, Sydney Hospital & Sydney Eye Hospital 3 years ago
Alan Porritt
Director of Nursing and Support Services, Nursing,
Sydney Hospital & Sydney Eye Hospital
Submitted on 5/08/2020 at 12:36 PM
Published on Care Opinion at 1:17 PM


picture of Alan Porritt

Dear NotMyRealName,

Thank you for taking the time to acknowledge the professional compassionate care you recently received. It is heartwarming to hear that you were made to feel comfortable in what must have been a stressful day. All the staff, particularly Irene, will be grateful for your feedback.

All the best,

Alan

Director of Nursing and Support Services

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