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Care Opinion

Bed Based Transition Care Program at Kirrak House

Posted By KM

"Bed Based Transition Care Program at Kirrak House"

About: Kirrak House

(as a staff member posting for a carer/relative),

My parent was transferred from rehabilitation to Bed Based Transition Care Program (TCP) Bed at Kirrak House.

I felt the Kirrak NUM and TCP Case Manager were supportive to my parent's care needs.

Discharge Planning to Kirrak House from TCP was appreciated by the family and I believe my parent was happy at Kirrak House as the staff were very caring.

Environment

Environment

Keeping in touch

Keeping in touch

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Staff skills

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Staff attitude

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Responses

Response from Jan Child, CEO, Bass Coast Health 3 years ago
Jan Child
CEO,
Bass Coast Health

Submitted on 18/08/2020 at 9:55 PM
Published on Care Opinion on 19/08/2020 at 9:06 AM

picture of Jan Child

Hi KM,

Thank you for taking the time to provide this feedback. I apologise for the delay in getting back to you. I very much understand the complexity of such a transfer. Particularly at such a tricky time.

The Kirrak staff are amazing and they care deeply for their residents and I know they will be very appreciative of your feedback. I hope things are going OK for you and for your loved one.

Kind Regards,

Jan.

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