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"Professional Medical Care"

About: Armadale Hospital / Colyer Surgical & Medical Ward

(as a service user),

A few years ago, I was diagnosed with pancreatic cancer. I had a Whipple Procedure done at another hospital the same year, which ensured I was cancer-free.

Due to adhesion formation post-Whipple procedure, I have had multiple bowel blockages that have required being admitted each time. The majority of hospital admissions have been at the Armadale Hospital. Each time I have been admitted, it was into the Colyer Surgical Ward where I received professional medical care.

The staff and doctors were extremely helpful, respectful and transparent. Due to my recurring bowel blockages, I have had the opportunity to build up a rapport with the nursing staff of Colyer Surgical Ward who I have found to be not only professional, but show empathy in their delivery of a much-needed service.

To all staff and doctors of the Colyer Surgical Ward, thank you very much.

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Responses

Response from Diane Barr, Executive Director, Armadale Kalamunda Group 3 years ago
Diane Barr
Executive Director,
Armadale Kalamunda Group
Submitted on 17/08/2020 at 12:39 PM
Published on Care Opinion at 1:15 PM


picture of Diane Barr

Dear horologiumcz63,

Thank you so much for writing to us and sharing your wonderful feedback about your recent experience at Armadale Hospital.

I am so pleased to hear that your admissions to the Colyer Surgical Ward have always been positive experiences and that the treatment provided to you has been delivered professionally and with empathy.

We are very proud of the service our Surgical Ward provides and of our professional and compassionate staff who work there.

The staff will truly appreciate receiving your kind words as this type of feedback really reinforces the values of why they do what they do. I have already shared your feedback with the teams involved in your care!

I wish you well with your recovery and I am pleased we have been able to contribute positively towards that.

Kind regards,

Di Barr

Executive Director

Armadale Kalamunda Group

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