"Wait times when you're a carer pt2"

So, I would like to provide an update to my first story about wait times.

It was the next instalment of chemo for my spouse, so I was very interested to see how the dealing of the wait times issue has been implemented. Sorry, but not surprised to say, in my opinion, it hasn't!

I parked up and dropped off my spouse 10 minutes before their appointment time (paying for parking in Perth city!). My spouse was told that they wouldn't be treated for another 2 hours (in my opinion, 2 hours of non-required waiting time). I believe the staff were running late at the new given time, so treatment didn't start for another 45 minutes after that (I believe the infusion should only take 45 minutes). I received a message from my spouse 45 minutes after the new time saying they won't be finished for another 30 minutes. Waiting until that time, I received another message saying they still haven't been unplugged, so a bit longer needed.

That's up to 4 hours for a 45-minute process and I believe hospitals are crying out for more space, beds, staff, etc. Based on my experience, maybe the efficiencies (or in my opinion, lack of) is a good place to start?

I'd be interested to see your reply to this one!