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Very professional

Posted By delphinusgn67

"Very professional"

About: Kerang Hospital

(as the patient),

Rushed to hospital with a BP 217/126, they give me a thorough going over. Very professional and courteous nurses - couldn't do without them, 10 out of 10!

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Responses

Response from Amanda Sharpe, Acute Nurse Unit Manager, Acute Services, Kerang District Health 3 years ago
Amanda Sharpe
Acute Nurse Unit Manager, Acute Services,
Kerang District Health

Submitted on 16/09/2020 at 9:21 AM
Published on Care Opinion at 9:24 AM

picture of Amanda Sharpe

Dear delphinusgn67,

On behalf of the clinical staff, thank you for your high praise. We are committed to the provision of high-quality, accessible care for our community and I am so glad you were able to access great care when the need arose. We are so appreciative that you have taken the time to leave feedback which is enormously helpful in directing our care provision into the future. I will pass your comments on to the staff and wish you all the best for good health into the future.

Kind regards,

Amanda

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Response from Kellie Byron-Gray, Chief Executive Officer, Kerang District Health 3 years ago
Kellie Byron-Gray
Chief Executive Officer,
Kerang District Health

Submitted on 21/10/2020 at 11:03 PM
Published on Care Opinion on 22/10/2020 at 10:21 AM

picture of Kellie Byron-Gray

Dear delphinusgn67,

Thank you for your lovely feedback on what sounds like quite a stressful visit to our service. Our nursing staff are extremely skilled and therefore I have no doubt that you were in excellent hands.

You certainly cannot top 10/10 so this is pretty amazing gratitude. Our staff will be really humbled with your feedback. We dedicate time for education and training so our staff are continually learning and developing skills. If you need us again, we will be here!

Wishing you good health.

Kellie Byron-Gray

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